May 4, 2026

The Twelve: 01 Monday Mindset

A minute of insights.

Spend :01 of your time each Monday morning as Twelve:01 delivers timely tools, trends, strategies, and/or compliance insights for the CME/CE enterprise.

A New Public Tool for Navigating Hospital Quality

Mayo Clinic recently launched its HealthLocator tool, a free, evidence-based platform that consolidates CMS quality, safety, and patient experience data into a single, accessible tool for comparing more than 5,000 U.S. hospitals.  This platform aggregates national quality data into a single website, allowing users to search by city, specialty, or specific hospital.  With a few clicks, individuals can compare hospital performance measures to make more informed decisions about where to receive care. HealthLocator is designed to provide individuals and their families with a clear, evidence-based view of hospital quality, reinforcing a patient-first approach to care selection. Additional details on the methodology behind HealthLocator’s methodology are available in this article in NEJM Catalyst Innovations in Care Delivery.

Speaking the Same Language

Outcomes measurement was a consistent theme across CMEpalooza Spring 2026.  From Moore’s outcomes framework to cross-program analyses and skills-based CME, it’s a good moment to revisit an available resource: the Outcomes Standardization Project (OSP). Launched by the OSP Steering Team and Contributors to address the fact that the CME/CE field often uses the same terms to mean very different things. The OSP is a practical resource designed to address inconsistency in CME/CE outcomes terminology. Its community-driven glossary provides CME/CE professionals with a shared reference point to standardize how outcomes are defined and reported.  The aim is to ensure outcomes data is consistent, comparable, and credible across activities, reports, and grant applications.

Project PIVOT: From Patient Voice to Measurable Outcomes

Project PIVOT (Patients Involved in Developing Outcomes Together), led by Patients for Patient Safety US, is a national, patient-driven initiative to redefine experience and outcomes measures around what matters most to patients: safety, diagnostic accuracy and timeliness, respect, transparency, and equity. For CME/CE professionals, this offers a practical framework for aligning education with patient-reported experience and outcome measures (PREMs and PROMs) that are increasingly shaping quality reporting and reimbursement. Its emphasis on high-risk and underserved populations, including older adults, people with disabilities, and birthing persons of color, highlights critical equity-driven performance gaps that CME/CE might address. As PIVOT-informed measures begin to influence national surveys, opportunities may exist to translate patient-prioritized metrics into targeted CME/CE initiatives.