11 Common Mistakes Accredited CME/CE Providers Make … and how to avoid them

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Accredited continuing medical education (CME/CE) sits at the intersection of clinician learning, professional integrity, and public trust. When done well, accredited education gives clinicians a protected space to learn, teach, and engage in scientific discourse free from commercial influence. When executed poorly, it exposes a provider to noncompliance, progress reports, probation, or loss of accreditation. And perhaps most importantly, it can undermine the credibility of a provider’s educational program, diminishing the trust that clinicians place in the education they depend on to maintain competence, improve performance, and support patient care. 

The Accreditation Council for Continuing Medical Education (ACCME) and other professional boards serve as stewards of the accreditation criteria and the Standards for Integrity and Independence in Accredited Continuing Education. The ACCME accreditation system includes routine audits and requires that accredited providers maintain an effective compliance infrastructure. In most cases, findings of noncompliance during accreditation audits (i.e., reaccreditation), are not the result of intentional misconduct, but rather recurring and avoidable mistakes.

Below we outline eleven of the most common mistakes we see accredited providers make.  We detail why each mistake matters and the practical steps that separate a defensible program from a vulnerable one. Whether you work in a hospital, medical specialty society, medical education company, or academic institution, use this information below as a self-audit checklist before your next program assessment or CME/CE reaccreditation.

A useful way to approach this list is to ask a single diagnostic question for each item: “If an accreditation reviewer asked me to demonstrate compliance today, could I?”  Ultimately, compliance is measured not only by what a provider intends or practices, but by what can be clearly documented and demonstrated. An organization may embrace compliance requirements and follow appropriate processes yet still receive a finding of noncompliance if the supporting evidence cannot be produced during an audit. The common mistakes outlined below fall into three broad categories—independence from commercial influence, educational rigor and outcomes, and documentation and self-assessment. Across all three, the path to compliance is the same: make defensible and consistent decisions, implement them before the activity launches, and document them thoroughly throughout the planning and educational process.

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